A common issue with new installations is improper permissions on Director's files and folders. Director requires that all of the following folders inside the application directory have 777 set as their permission octal:
config
albums
album-audio
xml-cache
app/tmp
If any of the folders above do not exist, create them first, then set their permissions to 777. You can change (CHMOD) permissions using your FTP client. Consult your FTP program's documentation for more info on how to set permissions on remote folders if unsure how to do this.
If you continue to get errors saying Director does not have the proper permissions, here are some things you can try:
1) First and foremost, make sure that you have run the Director server compatibility test. At least of a third of permissions problems turn out to be related to safe_mode being enabled on the server in question. Director is not supported on servers that have safe_mode enabled.
2) If all else fails, and you are having a problem adding to an existing album, some users report success by just adding a new album. Seems sometimes the first album can somehow get stuck on the wrong permissions, but after adding a second album, things work fine for that album and any subsequent albums that are added.
If you're still having problems, contact us for support.