Getting Director up and running on a Windows server that utilizes the IIS web server sometimes requires an extra step. If you find the install failing or you are having problems creating your first album even when the permissions seem to be correct, this how-to is for you.

On Windows servers, there is a user account named IUSR. This is the user that IIS runs as and the permissions this user has trumps any permissions that you may have set via FTP. In other words, even though you have set permissions to 777, if IUSER doesn't have the right permissions, Director still will not be able to write to the filesystem.

If you run into this issue, contact your host or system administrator and make sure the IUSR account has read/write/modify permissions on the following folders (and their subfolders) in the ssp_director folder:

config
albums
album-audio
xml_cache
app/tmp